Disclaimer
Last updated: March 2026 · snailbox.co
Platform Disclaimer
SnailBox (snailbox.co) is a technology platform only. All snail mail clubs, pen pal exchanges, and postal subscription services listed on SnailBox are independently created and operated by individual Creators. SnailBox does not create, manage, fulfill, or take responsibility for any club listed on this platform.
No Endorsement
The listing of any club on SnailBox does not constitute an endorsement, recommendation, or guarantee by SnailBox. We do not verify the identity of Creators, the accuracy of club descriptions, or the quality of any items or correspondence sent through club activities.
No Liability for Club Quality
SnailBox accepts no liability or responsibility for:
- The quality, content, or timeliness of mail or items sent by Creators
- A Creator's failure to fulfill their club obligations
- Lost, damaged, or delayed postal items
- Disputes between Creators and Members
- Any financial loss resulting from participation in a club
Member Responsibility
By joining a club, you enter into a direct agreement with the Creator of that club. You are responsible for reviewing the club description, understanding the terms, and making an informed decision before subscribing. SnailBox encourages you to read reviews from other members before joining any club.
Mailing Address Safety
When you join a club, your mailing address is shared with the Creator. While Creators agree to our Terms of Service prohibiting misuse of addresses, SnailBox cannot guarantee how Creators handle your personal information. Exercise caution and use a P.O. Box or alternative address if you have privacy concerns.
Reporting Concerns
If you have concerns about a club listing — including suspected fraud, inappropriate content, or non-fulfillment — please report it immediately:
🚩 Report a listing: [email protected]
🛟 General support: [email protected]
📧 General inquiries: [email protected]
SnailBox will review all reports and reserves the right to remove listings or suspend accounts that violate our Terms of Service.